Frequently Asked Questions

A blood test is a simple and safe procedure performed by our trained phlebotomists. Here's what to expect:

Step 1: The area where the blood will be drawn (usually inside your elbow or the back of your hand) is cleaned with an antiseptic.

Step 2: A tourniquet (elastic band) is placed around your upper arm to make the veins more visible and accessible.

Step 3: A sterile needle is gently inserted into a vein, and blood is collected in one or more vials.

Step 4: Once the required amount of blood is collected, the needle is removed, and pressure is applied to the site with a cotton ball to stop any bleeding.

Step 5: A bandage is placed over the site to protect it.

The entire process usually takes only a few minutes. Our team ensures the procedure is as comfortable and quick as possible.

Yes, you can book many pathology tests without a doctor's referral. At Suswastha, we offer direct access testing for a wide range of health profiles and screening packages.

Self-Request Testing: You can choose from our comprehensive list of health checkup packages and individual tests without needing a prescription.

Benefits: This allows you to take proactive control of your health, monitor specific health markers, and get regular checkups conveniently.

However, for certain specialized tests or if you have specific health concerns, we recommend consulting with a doctor first for proper guidance. Our customer support team is always available to help you choose the right tests for your needs.

Pathology tests are generally very safe with minimal risks. Our team follows strict safety protocols to ensure your well-being.

Common Minor Risks:
• Slight bruising or tenderness at the puncture site
• Mild dizziness or fainting (rare)
• Slight bleeding

Serious Risks: Serious complications are extremely rare. These may include infection or excessive bleeding, which are prevented through proper sterilization and technique.

Our experienced phlebotomists use sterile, single-use needles and follow all safety guidelines to minimize any risks. If you have any concerns, please discuss them with our staff before the test.

The time required to receive your test results depends on the type of test performed.

Routine Tests: Most routine tests, such as complete blood count (CBC) or blood sugar tests, are typically available within 4-6 hours.

Specialized Tests: More complex tests, such as gene sequencing analysis or specialized biochemical tests, may take 24-48 hours.

STAT/Urgent Tests: For emergency or urgent cases, we prioritize rapid processing and can provide results within 1-2 hours.

You will be notified via SMS or email as soon as your reports are ready. You can also access your results through our patient portal or visit our center to collect your hard copy reports.

An abnormal pathology result indicates that the levels of a particular substance or marker in your sample are outside the normal reference range.

What does it mean?
• It could indicate a potential health condition or disease
• It might be a temporary fluctuation due to diet, medication, or stress
• It could be a false positive or require further testing for confirmation

Important: An abnormal result does not automatically mean you have a serious health condition. It simply indicates that further investigation may be needed.

We recommend discussing your abnormal results with a qualified healthcare professional who can interpret the results in the context of your overall health, medical history, and symptoms. Do not attempt to self-diagnose based solely on test results.

If you have any questions or concerns about your test results, here's what you should do:

1. Consult Your Healthcare Provider: Schedule a consultation with the doctor who prescribed the test. They are best equipped to interpret the results in the context of your overall health.

2. Contact Our Lab: Our team is available to clarify any technical questions about the test procedure or the results. You can reach us through our customer support helpline or visit our center in person.

3. Seek a Second Opinion: If you have concerns about the interpretation of your results, consider seeking a second opinion from another qualified healthcare provider.

4. Don't Panic: Remember that many abnormal results are temporary and do not indicate a serious condition. Stay calm and follow professional medical advice.

Our dedicated team is always here to support you and address any queries you may have about your test results.

You can find detailed information about our tests and packages by visiting our Laboratory section. We offer a comprehensive range of diagnostic tests including routine tests, culture tests, gene sequencing analysis, TSH, blood sugar tests, and antibody tests. Our packages are designed to provide complete health checkups at affordable prices. You can also contact our customer support team for personalized assistance.

Employee benefits information is available through our Careers section. We offer comprehensive benefits including health insurance, professional development opportunities, flexible working hours, and a supportive work environment. For specific inquiries about employee benefits, please contact our HR department directly.

You can explore our Department section to learn more about our various departments including Immuno Biochemistry, Clinical Pathology, Microbiology, and more. Each department is equipped with state-of-the-art technology and staffed by experienced professionals. For detailed information, please navigate to the Laboratory section and explore our specialized services.

Our Blog covers a wide range of health topics including disease prevention, healthy living tips, medical breakthroughs, diagnostic insights, and wellness advice. We regularly publish articles written by our expert healthcare professionals to keep you informed about the latest developments in healthcare and pathology.

A Medical Encyclopedia is a comprehensive collection of medical information and health-related articles that provide detailed knowledge about various diseases, conditions, treatments, and medical terminology. Our medical encyclopedia serves as a valuable resource for patients and healthcare professionals alike, offering easy-to-understand information on a wide range of medical topics.

An Association is a group or organization of individuals who come together based on shared interests, goals, or professions. Associations often focus on specific areas such as health, education, or industry to promote collaboration, provide resources, and advance common objectives. Our healthcare associations help us stay connected with industry best practices and maintain the highest standards of quality.